Privacy policy

1. Company Information

This website (www.panaasnamkeen.com) and all related products and services are owned and operated by:

Panaas Namkeen
Manufacturing Unit: 30 Shyam Industrial Estate, Mansa-Visnagar Road, Ubkhal, Kukkarwada, Mehsana – 384530, Gujarat, India

2. Introduction

This Privacy Policy describes how we collect, use, and protect your personal information when you use our website and services.

By accessing or using our website, you agree to this Privacy Policy.

3. Information We Collect

(a) Personal Information

We may collect personal information such as:

Name
Phone number
Email address
Delivery address

👉 This information is collected only when you:

Place an order
Contact us
Fill forms on the website

(b) Non-Personal Information
We may automatically collect:
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on website

4. Purpose of Data Collection

We use your information to:

Process and deliver your orders
Communicate order updates
Improve our products (namkeen & snacks)
Improve website experience
Provide customer support

5. Cookies Policy

We use cookies to:

Improve user experience
Track website usage
Remember user preferences

You can disable cookies in your browser settings, but some features may not work properly.

6. Sharing of Information

We do NOT sell your personal data.

We may share information only with:

Delivery partners
Payment gateways
Legal authorities (if required by law)

7. Data Protection & Security

We take reasonable measures to protect your data:

Secure servers
Limited access to employees
Basic security practices

However, we cannot guarantee 100% security due to internet risks.

8. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for:

Their privacy practices
Their content

9. User Responsibility

You are responsible for:

Keeping your login details secure
Protecting your device

We are not responsible for unauthorized access due to your negligence.

10. Use of Information

We use your data only for:

Order processing
Customer communication
Business improvement

We do not use your data for unrelated purposes.

11. Legal Disclosure

We may disclose your information if required:

By law
Court order
Government authority
To prevent fraud or illegal activity

12. Data Retention

We retain your data only as long as necessary for:

Business operations
Legal requirements

13. Your Rights

You can:

Request to update your information
Request deletion of your data
Contact us for any privacy concerns

14. Grievance Officer

For any complaints or concerns:

Grievance Contact
📞 Phone: 96 8042 8042
📧 Email: support@panaasnamkeen.com

15. Policy Updates

We may update this Privacy Policy from time to time.

Your continued use of the website means you accept the updated policy.

16. Governing Law

This Privacy Policy is governed by the laws of India.

Any disputes will be handled in:
Mehsana / Gujarat Courts

We craft authentic namkeen with clean ingredients.
Every bite is light, crunchy, and full of real flavour.
No shortcuts, no compromise — just honest snacking.
Once you try Panaas, you’ll feel the difference.

PRIVACY POLICY